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Data entry is the process of entering information or updating records in a database or computer system. Responsible for transferring data from paper formats into computer files or database systems. Their transfer of data happens manually or using scanners. They type in customers' information and create spreadsheets, verifying them against source documents at different stages during the process.

Email management devolves into simply removing emails from a server and saving them to a repository. But this is not enough because to do it right, each one must be classified, stored, and perhaps destroyed in a manner consistent with established business policies and standards – just as should be done for all other kinds of documents and records.

Appointment setting is a strategy to bring in new prospects by setting a date on the calendar for your sales team to discuss your product and potentially make a sale. All of this can be done by an outsourced company, so all your sales team has to do is look at their calendar and show up for the appointment.